A New Client's First Month

I was thrilled to welcome a new client just a few weeks ago. It is a small start-up with partners in the United States and India.  The brainchild is a nationally known research scientist who has spent over 30 years with a major chemical industry in the US. The new company will provide consulting services [...]

How to Lose a Customer

In today’s business climate it is more important than ever to keep the customers you have. You would also think that anyone with a paying job would work to keep that job. My experience today leads me to believe that you would be wrong. I have been a personal customer of Direct TV for over [...]